Our Projects
Customer Service Ticketing Portal
Business Problem:
Customer service requests were tracked via emails without a structured system, resulting in lost queries and delayed responses.
Solution:
Developed a Ticket Management Portal using Power Apps and Dataverse, allowing customers to raise, track, and update service requests. Implemented automated routing and escalation workflows using Power Automate.
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Expense Reimbursement Application
Business Problem:
Employees submitted expenses manually using paper forms or emails, resulting in approval delays and lack of expense visibility.
Solution:
Developed a digital expense reimbursement app with Power Apps and Dataverse. The system automates request submission, approval routing, and payment tracking. Managers receive automated notifications through Powe
Employee Performance Review System
Business Problem:
Performance appraisals were done manually using Excel sheets, making it difficult to track progress and maintain transparency.
Solution:
Implemented an automated performance review system using Power Apps and Dataverse to record goals, feedback, and ratings. Automated reminders and summary reports are handled by Power Automate.